Having trouble getting Spotify to play on your Alexa device? You’re not alone. Many users are experiencing the same issue, and it’s something that’s been going on for a while.
In this article, we’ll look at some of the potential causes of the problem, as well as some solutions. The problem of Alexa not playing Spotify can arise due to a variety of reasons, including the following:
1. Spotify app is not installed:
You may not have installed the Spotify app on your Alexa device. Make sure that you have the latest version of the Spotify app installed on your Alexa device.
2. Incorrect login credentials:
If you’re using the wrong username or password to log in to Spotify, then you won’t be able to access the service. Make sure that your Spotify credentials are correct and that you’re logged in to the app.
3. Outdated app:
If you haven’t updated the Spotify app on your Alexa device in a while, then it might be out of date. Make sure that you’re running the latest version of the Spotify app on your Alexa device.
4. Unsupported device:
Your Alexa device might not be supported by Spotify. Check to see if your device is supported by Spotify.
5. Network issue:
If your Wi-Fi is not working properly, then this might be causing the issue. Make sure that your Wi-Fi is working properly and that your Alexa device is connected to the internet.
6. Alexa Skills:
Make sure that you’ve enabled the Spotify skill on your Alexa device. This skill allows you to access Spotify on your Alexa device.
7. Alexa Voice Commands:
Make sure that you’re using the right voice commands when trying to access Spotify on your Alexa device.
If you’re still having trouble getting Spotify to play on your Alexa device, then there are a few things you can try.
1. Unlink and relink your Spotify account:
You can try unlinking and relinking your Spotify account from the Alexa app. This will help to reset the connection between Spotify and your Alexa device.
2. Restart your Alexa device:
You can try restarting your Alexa device to see if that helps. Simply unplug the device and then plug it back in.
3. Check for updates:
Make sure that you’re running the latest version of the Spotify app on your Alexa device. You can check for updates in the Alexa app.
4. Contact Support:
If you’re still having trouble getting Spotify to play on your Alexa device, then you can contact Amazon support to get further assistance.
We hope this article has helped you to troubleshoot the issue of Alexa not playing Spotify. If you have any further questions or comments, then please don’t hesitate to leave them in the comments section below.