Can You Make Outside Calls With Teams

Yes, it is possible to make outside calls with microsoft teams. Microsoft teams is a powerful communication and collaboration tool that’s widely used by businesses around the world.

It allows users to chat, hold meetings, share files and collaborate on projects all within one platform. However, many people are still unsure whether they can make outside calls with the platform. The good news is that it is possible to make outside calls with microsoft teams.

With the use of some third-party apps or voip services, users can easily dial out to external phone numbers directly from the teams platform. In this article, we will discuss everything you need to know about making outside calls with microsoft teams.

Understanding Microsoft Teams

Microsoft teams is a unified communication and collaboration platform. It is commonly used in workplaces for team communication, file sharing, and video conferencing. Teams also allows users to make outside calls, although this feature requires additional licensing. One of its main benefits is its integration with other microsoft applications such as office 365, sharepoint, and onedrive.

Teams allows for real time collaboration and co-authoring, which makes it easier for teams to work together on a single project. Teams also offers different modules such as chat, channels, files, and tasks, each designed to help users work efficiently and effectively.

Microsoft teams is a powerful tool that can help teams communicate, collaborate, and work seamlessly together.

Making Calls With Microsoft Teams

Microsoft teams is primarily known for video and audio conferencing. Making calls with teams to teams, and teams to landline is a common requirement. Teams to teams calls require no additional setup. Whereas, teams to landline calls need a pstn (public switched telephone network), calling plan, and a phone number.

Upon successful setup, making a call is simple. For teams to teams call, navigate to a contact and select audio or video call. For teams to landline call, select the dial pad, enter the number, and select the call button.

Teams also provide additional features such as call forwarding, voicemail, and transferring calls. Teams provides an easy setup for both teams to teams calls and teams to landline calls, making it an efficient communication tool.

Understanding Voip

Voip, or voice over internet protocol, is a type of technology that allows users to make phone calls using an internet connection instead of a regular phone line. Voip works by converting analog audio signals into digital data that can be transmitted over the internet.

One of the biggest benefits of using voip is that it can be significantly cheaper than traditional phone services, especially for international calls. Additionally, voip offers more flexibility in terms of features, such as video calling and conference calling, that are easier to integrate into other digital communication systems.

So, to answer the question, yes, it is possible to make outside calls with teams using voip technology.

Making External Calls With Voip

Making external calls with voip is a convenient and cost-effective solution for businesses and individuals. Setting up voip requires a reliable internet connection and a provider such as ringcentral, vonage, or nextiva. Using voip to make calls to external numbers is simple – just dial the number as you would with a traditional phone service.

However, it’s important to note that there are limitations to using voip for external calls, such as poor call quality and occasional dropouts. To optimize performance, consider investing in a voip phone system with features such as call monitoring and quality of service controls.

With these tools in place, you can confidently make outside calls with teams and stay connected with colleagues, clients, or loved ones from anywhere in the world.

Considerations For External Calling

Making external calls with teams has its considerations, especially when it comes to cost implications. Users must enable calling plan or direct routing to make outside calls. This could result in additional expenses that need to be reviewed before proceeding.

Security and privacy concerns also arise when data is transmitted externally. Integrating with trusted platforms like microsoft 365 ensures that data is kept secure and confidential. One should also integrate governance and control settings to prevent unauthorized access to calls.

Best practices include training end-users, configuring settings, and monitoring compliance on a regular basis. With these considerations in place, teams users can make external calls with ease.

Frequently Asked Questions On Can You Make Outside Calls With Teams

Can You Make Outside Calls With Teams?

Yes, you can. Teams allows you to make audio and video calls to anyone outside your organization. All you need is the person’s phone number or email address.

What Do I Need To Make Outside Calls With Teams?

To make outside calls with teams, you need an internet connection, a microphone, and a camera. You can also use your phone or tablet, or the teams app on your computer.

Is It Free To Make Outside Calls With Teams?

You can make unlimited audio and video calls with teams for free. However, if you want to make phone calls to landlines and mobile phones, you need to have a paid subscription to microsoft 365.

Can I Use Teams To Make International Calls?

Yes, you can. With a paid subscription to microsoft 365, you can make international calls to over 190 countries and regions.

How Secure Are Outside Calls Made With Teams?

Teams uses end-to-end encryption to secure your calls and prevent eavesdropping. All calls made with teams are also compliant with industry standards such as hipaa and gdpr.

Can I Record Outside Calls Made With Teams?

Yes, you can. Teams allows you to record any call, including outside calls, and save the recording to your device or the cloud. However, you must comply with applicable laws and regulations governing call recording in your region.


Now that we’ve explored the various methods for making outside calls with teams, it is clear that there are multiple options available. Whether you choose to make a direct call from teams or use a third-party application, it is important to ensure that you have the necessary permissions and equipment to make the call.

Additionally, it’s crucial to consider the potential challenges and limitations that may come with each method and determine which option best suits your needs. With proper setup and the right approach, teams can be an efficient and effective tool for making calls outside of your organization.

So, if you’re looking for a convenient way to communicate with clients, partners, or friends, be sure to explore the various options available and find the method that works best for you.

Editor - An aspiring Web Entrepreneur, Professional Blogger for over 9 years, SEO Specialist, Digital Marketing Expert, and avid Tech Geek. He loves to cover topics related to iOS, Tech News, and the latest tricks and tips floating over the Internet.