If you’ve ordered a phone from Assurance Wireless, you may be wondering how to track its delivery. Here’s what you need to know. First, Assurance Wireless will send you a text message when your phone has shipped.
The message will include a tracking number and a link to the carrier’s website, where you can track the progress of your shipment.
You should also receive an email from Assurance Wireless with this information. If you don’t receive either of these notifications, please contact customer service for assistance.
- Assuming you have already placed an order for a new Assurance Wireless phone
- Go to the Assurance Wireless website and log in to your account
- Click on the “My Account” tab and then select “Check Order Status”
- Enter your order number and click “Search”
- The current status of your phone delivery will be displayed on the screen
How do I replace my Assurance Wireless phone?
Is There a Way to Track Your Assurance Wireless Phone?
If you are the account holder, you can log into your Assurance Wireless account online to view your phone’s calls and usage history.
This will show you the date, time, and duration of each call made or received, as well as the amount of data used. You can also see the current balance of minutes and data available on your account.
If you are not the account holder, you will need to contact them directly to request this information.
How Fast is Assurance Wireless?
Assurance Wireless is a Lifeline Assistance program that provides affordable, basic cell phone service to eligible customers.
The service is provided by Virgin Mobile USA and runs on the Nationwide Sprint Network. Assurance Wireless plans start at just $5 per month, and there are no contracts or credit checks required.
customers can add money to their account balance online or over the phone, and they will receive free minutes each month that can be used for calling, texting, and data usage.
So how fast is Assurance Wireless? Well, Virgin Mobile uses the Nationwide Sprint Network which offers some of the fastest 4G LTE speeds in the country.
Customers can expect speeds of up to 10Mbps for downloads and 2Mbps for uploads. Of course, actual speeds will vary depending on your location and device but overall you should have a pretty good experience with Assurance Wireless in terms of speed.
How Do I Get a Replacement Phone With Assurance Wireless?
If your phone is lost, stolen, or damaged, you can get a replacement through Assurance Wireless. To do so, you will need to contact customer service and request a replacement phone. You may be asked to provide proof of purchase or other documentation.
Once your request is approved, Assurance Wireless will send you a replacement phone at no cost to you.
What App Does Assurance Wireless Use?
Assurance Wireless is a Virgin Mobile product that provides free and low-cost wireless phone service to eligible customers. The program is part of the Lifeline Assistance program, which offers subsidies to help make communications more affordable for low-income Americans. Virgin Mobile uses the Sprint network to provide service for Assurance Wireless phones.
Because of this, Assurance Wireless phones are only able to use apps that are available on the Sprint network. However, there are a number of apps that are available on the Sprint network that can be useful for Assurance Wireless customers. Some of the most popular apps on the Sprint network include:
- MyAccount: This app lets customers manage their accounts and view their usage history. Customers can also add money to their accounts or pay their bills through the app.
- Virgin Mobile Live: This app provides access to exclusive content from Virgin Mobile including live music performances, behind-the-scenes footage, and more.
- TVision: This app gives users access to live and On Demand TV content from channels like ABC, NBC, FOX, and more. It also includes a DVR so users can record shows and watch them later.
Assurance Wireless Phone Replacement
If you’re an Assurance Wireless customer and your phone is lost, stolen, or damaged, you can get a replacement phone. Here’s what you need to know. How to Get a Replacement Phone
If you need a replacement phone, the first step is to call Assurance Wireless Customer Care at 1-888-321-5880. A customer care representative will help determine if you are eligible for a replacement phone and, if so, will walk you through the process of ordering one. To be eligible for a replacement phone, you must:
Be an active Assurance Wireless subscriber with no more than two replacements in the last 12 months, and Have paid your most recent monthly plan payment. There is no charge for the replacement phone; however, standard shipping charges may apply.
Shipping generally takes 3-5 business days. If you need your replacement phone faster, expedited shipping may be available for an additional fee.
Conclusion
If you’re waiting for a new Assurance Wireless phone, there are a few ways you can track the delivery. First, check your online account. You should see an estimated delivery date listed there.
If it’s been more than 10 days since that date, you can call customer service and they’ll give you an update on the status of your phone. You can also track the progress of your phone by the tracking number that was emailed to you when your order was placed.
